Refund policy

Doghorn Refund and Return Policy

All Sales Final : Due to the nature of our products, all sales are final. We do not accept routine returns, and we cannot offer refunds or exchanges for used items or for a change of mind.

Damages, Defective, or Wrong Items : Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, you must contact us within 7 days of delivery so that we can evaluate the issue and make it right.

To report a problem with your order, please email info@doghorn.com and include:

• Your order number or receipt
• A brief description of the issue
• Clear photos showing the damage, defect, or incorrect item

Replacements and Refunds : Once we receive your email and inspect the provided photos, we will notify you if your claim is approved. If approved, Doghorn will, at our sole discretion, either send a replacement item or issue a refund.

If a refund is chosen, you will be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

Shipping Fees : Original shipping fees are non-refundable. If you receive a refund, the original cost of shipping will be excluded from the refunded amount. The only exception to this is if the issue is a direct result of a Doghorn error (such as shipping the incorrect item).

Contact : If you have any questions or concerns about your specific item or this policy, please get in touch with us at info@doghorn.com.